Quick help
Answers for students, parents and tutors
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How do I book a lesson?
Choose a tutor, sign in as a student or billpayer, select the learner, subject, level, date, duration and recurrence, then submit the lesson request.
How do online classrooms work?
Confirmed bookings display a secure meeting link in the Classroom and Bookings dashboard sections. Jitsi rooms can be generated automatically or an administrator can add a Zoom or Google Meet URL.
How do payments work?
Accepted lessons can be paid through enabled WooCommerce gateways. Payment status, gateway references, fees and tutor net earnings remain visible in the appropriate dashboards.
Can a parent manage more than one student?
Yes. Billpayers can create multiple student records with separate addresses, subjects, custom fields and full or limited access.
How do I change tutor availability?
Tutors can add weekly or date-specific availability from their portal. The booking engine checks availability and existing lessons before creating a request.